Case Manager, Community Housing

Title: Case Manager, Community Housing

Job Status: Full Time

Job Region: All Blue Door locations, Durham (Beaverton)

Equipment: Computer, telephone, fax machine, copier, calculator, Reliable Vehicle/Valid Driving License/Insurance.

Salary– $25.22/hr

Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter services since 1982. Blue Door’s mission is to support people who are at risk of or experiencing homelessness to attain and retain affordable housing.

Job Summary

Reporting to the Program Manager, the Case Manager, Community Housing is a social worker, or equivalent, which assists individuals to find and retain housing. The Case Manager, Community Housing will assist individuals with community reintegration and housing stability.

Responsibilities

Coordinate housing search efforts including accompaniment to housing appointments.
Schedule and facilitate community based independent life skill sessions to promote independent living.
Work collaboratively with program staff to provide continued support.
Conduct goal planning and regular check-ins with individuals including but not limited to home check-ins.
On-going check-in and advocacy with landlords.
Orient individuals to landlord and tenant rights.
Enhanced support with maintaining safe housing and rapid re-housing where needed.
Support individuals with career planning, employment searches, and employment skill development.
Improved and ongoing links with employment and health and/or medical resources.
Facilitate meetings with family (where the need is identified), with a focus on building self-esteem and supports with establishing healthy relationships.
Provide individual supports to identify gaps in health and independent living skills including but not limited to landlord tenant negotiation, self-advocacy, and budgeting and life skills and providing referrals as necessary.
Facilitate informal counselling to promote independence and building healthy partnerships for success.
Facilitate food security.
Build connections to community resources and help maintain positive partnerships.
Supporting to improve financial security through various forms, including ODSP and other subsidies.
Keeping up to date with new and current community-based programs and supports.
Record keeping, preparing reports and report on monthly and quarterly statistics. Administering Naloxone in the event of an emergency and distributing Naloxone kits accordingly.
Transporting clients within the community.
Other duties as assigned.

Respect and Professionalism

Maintain professionalism in the workplace.
Working cooperatively alongside and supporting all Blue Door team members and departments.
Adherence to the mission, vision, policies and procedures of the agency.
Able and willing to promote harm reduction practices in accordance with core standards.
Attend internal staff meetings and staff training as required.
Maintain the confidentiality of all client and agency information.
Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training.
Fosters positive and appropriate relationships with clients, colleagues, community partners and volunteers.
Provides referrals and follow-up as necessary.
Meets with manager on a regular basis and participates in completion of annual performance evaluation.

Occupational Health and Safety

All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others.
All employees shall learn and understand health and safety policies and procedures and will comply with them.

Qualifications

Minimum Bachelor of Social Work Degree or equivalent. Combination of Bachelor level education and experience.
Knowledge of Landlord Tenant Act.
Knowledge of Housing First Practices.
Experience working with vulnerable populations.
An understanding of homelessness, mental health and addiction issues.
An ability to work independently and as an effective team member.
Excellent verbal and written communication skills.
Strong interpersonal skills with clients and colleagues and commitment to team approach.
Understanding and delivery of anti-oppressive practices.
Experience with harm reduction practices.
Excellent organizational skills.
Able to operate within a flexible work schedule.
Must have a reliable vehicle, valid driving licence and appropriate insurance. Mileage is reimbursed.
CPI, CPR and Vulnerable Screening Clearance (Police Check).

Blue Door is committed to the development of a staff and leadership team that reflects the incredible diversity of the communities we serve. We promote the principles of intersectional anti-racism and anti-oppression and adhere to the tenets of the Ontario Human Rights Code. We both welcome and encourage applications from members of groups with historical and/or current barriers to access and equity, including Indigenous, Black and racialized people, members of 2SLGBTQIA+ communities, people with disabilities, and people with lived experience of homelessness. Blue Door is a unionized work environment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Only candidates selected for an interview will be contacted.

Download the Case Manager, Community Housing job description here.